Support

File Setup Guide

Everything you need to know to place a perfect order from start to finish.

01

Choose Your Product

Browse our full catalog and select the product you want to print. Click into the product page to start configuring your order.

02

Select Your Options

Choose your size, paper stock, finish/coating, and print sides. Pricing updates live as you select each option — no hidden fees.

03

Choose Your Quantity

Select how many units you need. Our quantity tiers show the per-unit price for each option so you can see exactly where the savings kick in.

04

Upload Your Artwork

Upload your print-ready file (PDF preferred, PNG or JPG accepted). If your file isn't ready yet, select 'Upload Later' and send it after checkout.

05

File Review

Once uploaded, our team reviews your file for print-readiness: resolution (minimum 300 DPI), bleed area, color mode (CMYK recommended), and margins. We'll contact you if anything needs adjustment.

06

Checkout & Payment

Add your item to cart, proceed to checkout, and complete your order with your shipping details. You'll receive a confirmation email with your order number.

07

Production & Shipping

Your order enters production once your file is approved. Standard turnaround is 3–5 business days. Shipping takes an additional 3–7 business days depending on your location.

Artwork Requirements

  • Minimum 300 DPI resolution
  • 0.125" bleed on all sides
  • CMYK color mode (not RGB)
  • All fonts embedded or outlined
  • PDF/X-1a or PDF/X-4 preferred
  • Keep text 0.125" from trim edge

Accepted File Types

  • PDF (strongly preferred)
  • PNG (300 DPI minimum)
  • JPG / JPEG (300 DPI minimum)
  • Max file size: 50MB