Here's how to check the status of your Trojan Horse Printing order from placement through delivery.
Order received. Awaiting file upload or approval.
File approved and entering the production queue.
Your job is on press. Production is in progress.
Order has shipped. A tracking number has been emailed to you.
Package delivered to your shipping address.
You will receive email updates at each stage of your order — confirmation, file approval, shipped notification with carrier tracking number, and delivery confirmation.
Once your order ships, you'll receive a tracking number via email from UPS or FedEx. Use that number on the carrier's website to track your package in real time.
If you haven't received a shipping notification or have questions about your order status, contact us with your order number and we'll respond within one business day.
Contact SupportTo look up your specific order status, email us at info@trojanhorseprintingco.com with your order number and the email address used at checkout. We'll send you a full status update.
